In Oulu, CitizenCity demonstrates how a cross-sectoral participation data space can strengthen communication between the city and its citizens. By combining data, a digital twin, and an AI-powered chatbot, this pilot helps people make better-informed and more sustainable choices in everyday life.
Trusted city data sharing
Proven in real cities
Reusable data framework
The Oulu use case focuses on creating a cross-sectoral participation data space that enables better communication and interaction between the city and its citizens. The pilot is implemented in the Hartaanselkä area and combines a local data space with a digital twin and an AI-based, voice-interactive chatbot to support sustainable behaviour and improve urban liveability.
The objective is to increase the liveability of urban areas and encourage more sustainable behaviour by making city data accessible and actionable for citizens. The pilot aims to improve how citizens interact with public services and how the city communicates complex information related to daily life.
The Oulu data space integrates data from multiple public service domains, including weather, traffic, waste, water, and mobility. This data feeds a digital twin that can be accessed via different devices and supports an AI chatbot interface. The implementation follows the DS4SSCC framework, ensuring interoperability, privacy, and alignment with European standards. The use case is developed in close collaboration with citizens, public service providers, and technology partners, ensuring that the data space reflects real user needs and local priorities.
Trusted city data sharing
Proven in real cities
Reusable data framework
The use case leads to new forms of citizen participation and more responsive public services. By lowering barriers to information and interaction, the pilot supports behavioural change, improves liveability, and strengthens trust between citizens and local authorities. The approach also provides a model that can be replicated by other cities in Finland and beyond.
City of Oulu, national and local public service providers, technology partners, and research organisations, with scaling ambitions through the Finnish Council of Cities. The lessons learned from this pilot can support other cities facing similar challenges and contribute to wider adoption of trusted data spaces within the DS4SSCC framework.
CitizenCity works with public authorities, partners and innovators to turn data into practical urban solutions. Get in touch to discuss use cases, collaboration opportunities and what implementation could look like in your context.
